Repair And Maintenance

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Repair And Maintenance Of ASIC Mining Machines

We provide repair and maintenance services for crypto mining equipment, such as ASICs (Application-Specific Integrated Circuits). This can include diagnosing and fixing hardware problems, as well as upgrading and optimizing equipment for better performance

Services

High Quality Services

Deadline

On Time

Support

24/7 Quality Support

Pick Up Service

Door To Door

Why us

Best Service Crypto Mining Solutions

Sending your mining machines to an expert for repair is crucial to ensure quick, professional fixes, minimizing downtime and keeping your operations profitable. Specialists offer precise diagnoses, efficient repairs, and may provide warranties, safeguarding your investment and enhancing your hardware's performance and longevity. This choice is a smart investment in your mining venture's success.

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Our Services

We providing various services to customers who own crypto mining equipment. These services can include:

Diagnosis And Repair Of Hardware Problems

If your mining equipment is not working properly, we will diagnose the problem and repair it. This could include fixing broken components, replacing parts, or troubleshooting software issues.

Diagnosis And Repair Of Hardware Problems

If your mining equipment is not working properly, we will diagnose the problem and repair it. This could include fixing broken components, replacing parts, or troubleshooting software issues.

Diagnosis And Repair Of Hardware Problems

If your mining equipment is not working properly, we will diagnose the problem and repair it. This could include fixing broken components, replacing parts, or troubleshooting software issues.

Diagnosis And Repair Of Hardware Problems

If your mining equipment is not working properly, we will diagnose the problem and repair it. This could include fixing broken components, replacing parts, or troubleshooting software issues.

Service Process

First Contact

Request For Quotation

Contacting Form On The Website

Fill out the contacting form on the website or call us by phone. It is important to know the type of machine to be repaired and the nature of the problem, because based on this we can make a preliminary cost estimate.

Preliminary Cost Estimate

Vipera quote for the service

Cost and estimated timeframe for completion

Based on the information provided, we estimate the expected cost of repairs. It is important that this is not necessarily the final offer, the price may still change during the diagnostics and repair phase, but we will keep customers informed about this.

Scheduling

Sending the mining machine

Schedule a time for the repair to take place

After accepting the offer, we are waiting for your machine at our address. You can send the machine by courier or bring it in person. If you would like to bring it in person, be sure to make an appointment with our colleagues.

Diagnosis

First subjected to a diagnostic test

Diagnosis of the problem

The repair process begins with the diagnosis of the problem. The technician will use specialized tools and software to identify the cause of the issue. We will also check for any other potential problems and will communicate with the customer about the diagnosis.

Refine cost

Estimate based on diagnostics

Refine cost & acceptance

Based on the results of the diagnostics, we determine the necessary parts replacements and clarify the offer given in advance.

Repair

Repair work on the machine

Begin the repair process

Once the problem has been identified, the technician will begin the repair process. This could include replacing or upgrading components, or optimizing software settings. Depending on the complexity of the issue, this process may take several hours or several days.

Testing

Test its operation

Ensure that it is working properly

After the repair is complete, we will test the customer's mining equipment to ensure that it is working properly. This may include running tests to check for errors or monitoring the equipment for a period of time to ensure stability.

Payment & Delivery

Returning the repaired machine to the customer

Paid the invoice & receive the machine

If you have paid the invoice, the mining machine will be sent to the specified address by courier or you can pick it up in person at our office at a pre-arranged time.

Antminer D7/S9/S11/S15/Z15/S17/T17 Repair Price List

Antminer L7/S19/T19 Repair Price List

* Necessary chip replacement price is not included. ** Includes analysis and preventive maintenance of the device also. Notes: 1 month warranty for the repaired or replaced components and work. If custom firmware used on the repaired device, we are not able to provide any warranty for the repair work that we performed.

** Includes analysis and preventive maintenance of the device also.

Notes: 1 month warranty for repaired/replaced components. Custom firmware voids warranty.

FAQ

How do I get my machine to you?+

You can bring the faulty machine to our showroom in person or send it to us by any courier service. We can also help you arrange a courier service, in which case the delivery charge will be added to the service charge at the end of the repair.

How much warranty do you offer for the repair?+

We can offer a 1 month warranty on repaired items.

Do you also clean the machines?+

Yes, of course.

Do you service machines that have already been repaired?+

It depends on what was previously repaired on the machine before. Contact us by email or phone and we can discuss the details.

Do I need to send the whole machine or is the faulty item enough?+

We always recommend that you bring the complete machine to us so we can guarantee long-term testing.

What if you find out during the repair process that your machine cannot be repaired?+

Of course we will keep you informed about the status of your machine during the repair. If we cannot repair your machine, you will have to pay the cost of the work and the materials used.

What does the servicing process look like?+

Within 5 days of reception of the product, our colleagues will identify any faults on the basis of the first short-term test and provide you with a detailed repair quote. We will then send you the results and, of course, you will be able to decide whether or not to have the repair carried out, depending on the price quoted. If you don’t want the repair, you will have to pay the cost of the inspection. Preliminary short term tests may not necessarily reveal all the problems, so the quote given is indicative and does not necessarily cover the final cost of the repair, but of course if the cost of the repair changes we will notify you of the change and any faults before the repair and we will carry out the work if you approve.

When do I have to pay for the service?+

You will be charged for the service after the work is completed and before you receive the machine.

What types of machines can you repair?+

We repair the Bitmain Antminers, especially the L7, S9, S11, S15, 17 and 19 series, but we are continually making improvements to repair all popular brands and types of machines in the near future.

How long does the repair take?+

Generally speaking, lead times vary widely depending on the complexity of the bugs. Based on our experience, we can expect 2-4 weeks after short term testing, but this is heavily influenced by the number of bugs observed in the meantime. Of course we will keep you updated on when you can expect your machine to be ready.

Where can I find the log file of my machine?+

It varies from model to model. When logging into the dashboards, you will need to send us the text in the Clog and Hlog tabs in a Word or Text file. If you need further assistance with this, please contact our colleagues on our central phone number.